Senior Account Manager (f/m/x)

Hamburg

Full-time

Permanent employee

Your Mission

This is a company built for growth.

When you join exmox, you're stepping onto a global, highly competitive playing field, solving real problems in environments that push you beyond your comfort zone. We move fast, cut the noise, and focus on what actually matters, because in our industry, speed wins. We build high-performing consumer products in one of the most competitive industries there is: mobile gaming, leading one of its largest innovations, a rewarded user engagement and acquisition platform that helps publishers acquire and retain players through rewarding experiences.

As as Senior Account Manager (f/m/x), you won't rely on sales scripts or surface-level relationship management. You'll own partner performance end to end, analyzing results, challenging assumptions, and pushing for decisions that improve outcomes for both our partners and exmox, combining relationship management with the confidence to create long-term value. At exmox, we're also embracing AI as part of how we work, not just what we build. We use AI tools to work smarter, cut down on repetitive tasks and spend our time where it actually moves the needle. If that mindset speaks to you, you'll fit right in.

If you value impact, data-led decisions, and ownership, let's talk.

In this role you will:

Strategic Advisory: Serve as the primary point of contact and trusted advisor, fostering long-term loyalty through high-touch relationship management.
Growth & Revenue Optimization: Design and execute account strategies to scale revenue, proactively identifying upsell/cross-sell opportunities to maximize Lifetime Value (LTV).
Data-Driven Insights: Monitor complex KPIs and synthesize raw data into actionable insights and professional Quarterly Business Reviews (QBRs).
Product Voice & Advocacy: Bridge the gap between commercial teams and Product by translating partner feedback into prioritized roadmap requirements and revenue-driving features.
Cross-Functional Leadership: Act as an internal advocate to streamline workflows and resolve challenges by collaborating with Product, Marketing, and Support teams.
Performance Benchmarking: Ensure partner performance consistently aligns with both client business objectives and internal success metrics.

What You Bring

Relevant Experience: You have 3 - 5 years of proven experience in adtech, gaming, rewarded advertising, user acquisition or related digital industries.
Data-Driven Mindset: You are highly analytical and data-driven, able to interpret sales data and turn insights into actionable strategies.
Commercial Hunter Mentality: A "sales-driven" personality obsessed with moving the needle; you are constantly asking "how can we double these numbers?" to drive exponential growth.
Communication Skills: Full professional fluency in English with the interpersonal "spine" to challenge clients’ assumptions and stand your ground during tough negotiations.
Ambitious & Goal-Oriented: A self-starter with high "eagerness" who doesn't just meet targets but proactively seeks ways to exceed them.

How We Win

Speed is the feature. Speed beats rocket science. We move fast, test fast, and multiply our pace with AI, because action creates information and small wins compound. A fast failure is a lesson we learn from, a slow one is a problem we can't afford.
Focus on the essential. Done is better than perfect. We stay focused on what actually moves us forward and protect people's time from anything that doesn't. We're direct in how we communicate too, no rambling, no unnecessary detail.
See it. Own it. Solve it. The first to see it is best placed to fix it. We're not a place for comfort, we're a place for doers. "Not my job" isn't in our vocabulary, if you spot something, you help make sure it gets solved.
Respect others. Trust multiplies. Respect is non-negotiable. We disagree with ideas, never with people. Trust here is built the same way it is anywhere, through consistency, a thank you, a moment of listening, and owning your mistakes.
Perks that help you focus on what matters. Transport subsidy, learning budget, wellness and gym, workation, bi-weekly team lunches, and more. The perks are great, but the real reason people join and stay is the challenge, the ownership, and the drive to win together.

Über uns

Welcome! Bonjour! Selam! Olá! Hej! ????

We are exmox - a Hamburg based mobile marketing agency, connecting advertisers with their highest value users through our owned and operated apps. We created an innovative business model that focuses on rewarding users for testing and engaging with the apps of our clients. Our products are available in DACH, US, UK & Canada.

Right now round about 60 employees from all over the world are working here with us in Hamburg. We are a divers & funny team, always looking for new talents to join us. Looking forward to meeting you!